Shipping policy

At Meshkil, we are committed to providing our customers with a convenient, reliable, and enjoyable shopping experience.

We carefully prepare and package every order to ensure that your dresses, wedding collections, accessories, jewelry, and crochet products arrive safely and in excellent condition.

This Shipping Policy explains our shipping process, order handling procedures, delivery information, and important shipping details.

1. Free Shipping on All Orders

At Meshkil, we are pleased to offer:

Free Shipping on All Orders

Customers can enjoy free delivery on every order placed through our website.

There is no minimum purchase requirement and no additional shipping charge at checkout.

Our goal is to make shopping for dresses, wedding outfits, bridesmaid dresses, accessories, and fashion products simple and affordable.

2. Order Processing Time

After your order is successfully placed, our team will begin preparing your items.

The standard order processing time is:

1–3 Business Days

During processing, we will:

  • Confirm order details
  • Verify payment information
  • Prepare products
  • Complete quality checks
  • Carefully package your items

Orders are processed during regular business days.

Orders placed on weekends or public holidays will begin processing on the next business day.

During busy periods, including holidays, promotional events, and seasonal sales, processing times may be slightly extended.

3. Delivery Time

After your order has been processed and shipped, estimated delivery times are:

7–15 Business Days

Delivery times may vary depending on:

  • Shipping destination
  • Local delivery services
  • Customs procedures
  • Weather conditions
  • Carrier delays
  • Seasonal demand

Please understand that delivery times are estimates and are not guaranteed delivery dates.

4. Shipping Confirmation and Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email.

The email may include:

  • Order number
  • Shipment confirmation
  • Tracking information (when available)

Please allow time for tracking information to update after shipment.

If you do not receive your shipping confirmation email, please check your spam, junk, or promotional folders before contacting us.

5. Accurate Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully confirm:

  • Full name
  • Shipping address
  • Apartment or unit number
  • City
  • Postal code
  • Phone number
  • Email address

Meshkil is not responsible for delivery problems, delays, or additional shipping costs caused by incorrect or incomplete information provided by customers.

6. Order Changes and Cancellations

If you need to change your order information or cancel an order, please contact us as soon as possible.

Cancellation or modification requests must be submitted within:

24 Hours After Order Placement

Once an order has entered processing, preparation, or shipping, changes or cancellations may no longer be possible.

If the order has already been shipped, please follow our Refund & Return Policy after receiving your package.

7. Shipping Delays

Although we work hard to ensure timely delivery, unexpected delays may occur.

Possible reasons for delays include:

  • Severe weather
  • Customs inspections
  • Transportation interruptions
  • Public holidays
  • Shipping carrier delays
  • Incorrect shipping information
  • High-volume shopping periods

Meshkil is not responsible for delays caused by circumstances outside our reasonable control.

However, our customer support team will assist customers whenever possible.

8. Customs Duties and Import Taxes

Depending on your country or region, your order may be subject to:

  • Import duties
  • Customs fees
  • Local taxes
  • Clearance charges

Any customs duties, taxes, or additional charges required by local authorities are the responsibility of the customer.

Meshkil does not control customs procedures and cannot guarantee whether additional fees will apply.

9. Special Shipping Information for Wedding Dresses and Formal Wear

Wedding dresses, bridesmaid dresses, and special occasion outfits require careful preparation and handling.

Before placing an order, customers should confirm:

  • Correct size measurements
  • Preferred style
  • Color selection
  • Event date requirements

We recommend customers allow enough time for:

  • Delivery
  • Product inspection
  • Possible preparation or alterations

Meshkil is not responsible for delays caused by customers ordering too close to their event date.

10. Jewelry and Accessories Shipping

Jewelry, black bow ties, and fashion accessories are carefully packaged to reduce the risk of damage during transportation.

Customers should inspect all accessories immediately after delivery.

If an item arrives damaged, please contact us within 7 days after receiving your order with:

  • Order number
  • Photos of the damaged item
  • Description of the issue

Our team will review your request and provide assistance.

11. Crochet Product Shipping

Crochet products may have unique characteristics due to their handmade-inspired designs.

Slight variations in:

  • Texture
  • Pattern
  • Shape
  • Appearance

are considered normal and part of the product's unique style.

Each item is carefully packaged before shipment to help maintain product quality.

12. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please:

  • Check your delivery location.
  • Ask household members or neighbors.
  • Contact your local shipping carrier.
  • Confirm your shipping information.

Meshkil is not responsible for packages confirmed as delivered by the shipping carrier but later lost, stolen, or misplaced.

We will provide reasonable assistance to help resolve delivery concerns.

13. Multiple Package Shipments

Some orders may be shipped in multiple packages depending on:

  • Product availability
  • Warehouse processing
  • Package size
  • Shipping efficiency

If your order is shipped separately, you may receive multiple shipping confirmation emails.

14. Address Changes After Shipment

Once an order has been shipped, we cannot change the delivery address.

Customers are responsible for ensuring that all shipping information is correct before completing checkout.

Additional shipping costs caused by incorrect addresses may be the customer's responsibility.

15. Damaged, Defective, or Incorrect Orders

We carefully inspect products before shipment.

If you receive:

  • A damaged product
  • A defective item
  • An incorrect product
  • A missing item

please contact us within:

7 Days After Delivery

Please provide:

  • Order number
  • Customer name
  • Description of the problem
  • Photos or videos showing the issue

After reviewing your request, we may provide:

  • Replacement product
  • Refund
  • Store credit
  • Other appropriate solutions

16. Contact Information

If you have any questions regarding shipping, delivery, or your order, please contact us:

Meshkil

Website:
https://meshkil.shop/

Email:
info@meshkil.shop

Address:

59494 SOEST AMPEN WERLER LANDSTRABE 201